Delivery and returns

Delivery

After placing the order we will send the order the next working day with our partner DHL Express. You will receive a track & trace when it leaves our warehouse so you can follow the shipment and receive notifications of the estimated delivery date.

In the country’s Belgium, Germany and the Netherlands it is also possible to select a DHL delivery services point to pick up the parcel at your own preference. Click here to find a list of DHL services points.

Free shipping on orders above €50 to the following countries:

  • The Netherlands (€5 charges for orders under €50)
  • Belgium (€5 charges for orders under €50)
  • Germany (€5 charges for orders under €50)

Free shipping on orders above €150 to the following countries:

  • The United Kingdom(€15 charges for orders under €150)
  • Greece (€20 charges for orders under €150)
  • Italy (€15 charges for orders under €150)
  • France(€15 charges for orders under €150)
  • Denmark(€20 charges for orders under €150)
  • Spain(€15 charges for orders under €150)
  • Sweden(€15 charges for orders under €150)
  • Switzerland(€30 charges for orders under €150)
  • Luxembourg (€15 charges for orders under €150)
  • Norway (€30 charges for orders under €150)

Free shipping on orders above €400 to the following countries:

  • The United States (€55 charges for orders under €400)
  • Japan (€75 charges for orders under €400)
  • Taiwan (€75 charges for orders under €400)
  • South Korea (€75 charges for orders under €400)
  • The United Arab Emirates (€75 charges for orders under €400)
  • China (€75 charges for orders under €400)

Contact us if you would like to ship to a specific country.

Returns

If you have purchased an item within the last 14 days that is not completely suitable for you, please contact customer services to receive details of how to make a return.

Return instruction

If you would like to return your order, please contact us and we can provide a return reference for you. Once you have received your returns reference, please make a note of this on or inside the parcel and you can send it back to our warehouse.

Sending the products back to our warehouse is on your cost and risk. Make sure to have a track&trace code so you can follow the shipment.

After receiving the return we will refund the amount to your account within 2 working days.

Thank you for ordering