FAQ

We attach great importance to the quality of our products and service. Do you have a question? Feel free to ask it or maybe you will find the answer in our FAQs.

Order
Payment
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Returns
Product information

Payment

Which payment methods are available?

Payment is possible through: iDEAL, Mastercard, Visa, American Express, Apple Pay, Bancontact, PayPal and afterwards through Klarna (€2,99 processing fee). 

Can I pay after receiving my order? 

Yes, it is possible to pay after receiving your order. To do so, select the payment method “Klarna” at checkout.  € 2,99 processing fee applies for this service.

We believe that paying afterwards, contributes to making a less sustainable and conscious choice.
Have doubts about a product and want to pay afterwards? We have an easy return portal that allows you to arrange your return in no time.

In addition, we have a shatterproof guarantee. This means that if you receive your product(s) damaged we will always help you, for example by sending you a new product, or in consultation to offer another suitable solution.